Free Shipping On Orders Over $100 (*use code 100FREESHIP)

Shipping | Returns

All products are made fresh and to order, this guarantees you receive the freshest product possible. All orders are processed in 3-5 business days, unless otherwise specified. You will receive tracking information once your order has shipped.

From our home to yours, will depend on the shipping method selected at checkout. All shipping charges are flat rate, this ensures that your entire order ships for one low price! 

  

  • U.S. First Class Mail:

    • $5.95 

    •  Estimated 2-7 shipping days 

  • U.S. Priority Mail:

    • $8.95   

    • Estimated 1-3 shipping days

    • Includes insurance in case your package is lost or damaged 

  • U.S. Priority Mail + Signature:

    • $11.95 

    • Estimated 1-3 shipping days

    • Includes insurance in case your package is lost or damaged

    • Signature required for package to be delivered

    • International (estimated 1-3 weeks)
      • Canada: $14.95

      • Everywhere else: $23.95

     

    Urban Essentials will not be held liable for shipping damages, loss, and or delays in relation to the postal service. We do encourage you to upgrade your shipping method to protect your package in from any unforeseen instances.

    In the event of a package being returned to us due to an incorrect address being entered at checkout, we will be sure to contact you for another address as soon as possible. Please note, additional shipping fees will apply. 

    International orders do not include import duties, taxes, VAT, or any additional costs. The financial responsibility belongs to the customer and will be charged based on each country's policy. We apologize for any inconvenience.

     

     

    Due to the nature of our products (handcrafted for you), we are unable to accept returns or exchanges.